FX Prime Desk

Services

Three operating pillars. One accountable partner.

Each service below is delivered as a stand-alone engagement or as part of a consolidated operating agreement — governed by a single SLA, a single point of contact, and a single quarterly business review.

Pillar One

Brokerage Setup & Administration

Setting up a brokerage is a manual, detail-heavy discipline. We run the full turn-key setup — from MT4 / MT5 server provisioning and Centroid or FX Cubic bridge configuration, through symbol libraries, group structure, plugins, manager rights and UAT — right up to go-live. Once you are live, the same team stays on to run day-to-day administration to the standard of a regulated operator.

Discuss this service
  • Full brokerage setup (turn-key) — MT4 / MT5 live + backup, bridge, plugins, groups, symbols, go-live
  • MetaTrader 4 & MetaTrader 5 server administration (managers, groups, symbols, sessions)
  • Centroid Risk, Centroid Bridge and FX Cubic configuration, tuning and daily ops
  • Live and backup server topology, replication and failover drills
  • Plugin, gateway and manager API provisioning across environments
  • Swap, dividend, margin and specification change control with audit trail
  • Scheduled patching, hot-fixes and vendor escalation on your behalf
Pillar Two

Dealing Desk Operations

Our dealing desk provides outsourced risk, execution and liquidity management for retail and institutional brokers. Senior dealers manage exposure in real time against a documented risk framework, with full visibility across MT4, MT5, cTrader and Match-Trader via Centroid Risk, FX Cubic and other aggregators.

Discuss this service
  • A-book, B-book and hybrid book management with written risk policy
  • Real-time exposure, P&L and hedging oversight, 24/5
  • Liquidity provider onboarding, routing logic, failover and cost analysis
  • Execution quality monitoring, markup and slippage controls
  • Daily, weekly and monthly risk commentary tailored to your board
  • Incident handling, toxic-flow detection and client review workflows
Pillar Three

IT Solutions for Brokers

We design, deploy and operate the technology backbone that retail and institutional brokers depend on. From managed MT4/MT5 hosting and 24/7 monitoring to bespoke plugins, an STP manager, swap uploader, a unified reporting area and custom development — we deliver the tools and the people to keep your operation running to standard.

Discuss this service
  • 24/7 infrastructure and platform monitoring with alerting and incident response
  • 24/7 IT support desk for operators, dealers and back-office teams
  • Broker technology stack: bridges, gateways, plugins, managers and APIs
  • Swap uploader, STP manager and specification-change tooling
  • Consolidated reporting area — positions, trades, commissions, rebates, IB
  • Custom development: plugins, portals, integrations and bespoke tooling
  • Secure cloud hosting, patching, hardening and DR (live + backup) operations

Platforms we administer

We hold deep, current operating knowledge across the platforms, bridges and aggregators retail and institutional brokers rely on.

  • MetaTrader 4
  • MetaTrader 5
  • cTrader
  • Centroid
  • FX Cubic
  • Brokeree

Engagement model

A predictable, principal-led process.

We do not lead with contracts or collateral. We lead with a conversation, a written scope, and an orderly transition — and then we operate.

01

Discovery

A structured intake call with a principal to understand your venue, regulator, scale and operating gaps.

02

Scoping

A written scope and pricing memo — SLA-backed, with defined deliverables, reporting and transition plan.

03

Transition

Parallel running, procedural handover, and knowledge transfer from your incumbent team or vendor.

04

Operate & review

Monthly operating reports, quarterly business reviews, and an always-on line to your service principal.

Frequently asked

Answers to the questions brokers ask most.

These are the questions we hear weekly from founders, principals and platform teams evaluating a brokerage setup or a change of operator.

Do you handle full brokerage setup from scratch?

Yes. We deliver turn-key brokerage setup end-to-end — MetaTrader 4 or MT5 live and backup server provisioning, Centroid or FX Cubic bridge configuration, symbol libraries, group structure, plugins, manager rights, UAT and go-live. The same senior team then stays on for day-to-day administration.

What does MT4 / MT5 setup include?

A typical MetaTrader setup covers OS-level server hardening, MT4 or MT5 server installation (live + backup), database replication, group and security settings, symbol specifications, sessions, swaps and dividends, plugin deployment, manager API access, white-label configuration if applicable, and a documented UAT sign-off before go-live.

Which bridges and aggregators do you configure?

We work day-to-day with Centroid Risk and Centroid Bridge, FX Cubic and cTrader. Setup covers LP onboarding and routing logic, A-book / B-book / hybrid rules, markup and execution policy, failover, and ongoing tuning once live flow starts.

Do you provide live and backup server setup?

Yes. Live and backup topology is a standard part of our MT4 and MT5 setup. We configure replication, run scheduled failover drills, and document the DR procedure so your operations and compliance teams have an auditable playbook.

Can you take over administration of an existing MT4 or MT5 brokerage?

Yes. We run a structured transition: discovery, scope, parallel-running with your incumbent team or vendor, procedural handover and knowledge transfer. From day one you have documented procedures, clear SLAs and a principal as your point of contact.

Do you offer 24/7 support?

Yes. Our IT desk provides 24/7 infrastructure and platform monitoring with alerting and incident response, alongside a support line for your operators, dealers and back-office team. Dealing desk coverage is 24/5 by default, with 24/7 available on request.

Do you offer custom development for brokers?

Yes. We build bespoke MT4 and MT5 plugins, client portals, CRM and payment integrations, reporting pipelines, and operational tooling such as swap uploaders, STP managers and IB reporting consoles — engineered to broker-grade standards.

Which jurisdictions do you work across?

We support brokers operating under FCA (UK), CySEC (Cyprus), DFSA (Dubai), FSC (Mauritius), FSA (Seychelles), VFSC (Vanuatu) and other major regimes, as well as offshore structures. Engagements are run to the standard of the strictest applicable regulator.